Heed Furnace Repair Recommendations To Find Good Service

When the weather turns cold isn't the time to get a furnace cleaned and serviced. Unfortunately, sometimes homeowners forget this essential maintenance until Old Man Winter blows into town. Whatever the time, a homeowner can get good service by following furnace repair recommendations from consumer groups.

Consumer protection organizations such as the Better Business Bureau offer several tips for choosing a reputable and qualified furnace repair service.

Refuse phone solicitations that offer "free" or "low cost" furnace repair or maintenance. These scam artists often try to bilk homeowners by telling them their heating system has serious problems when it doesn't. In addition, sometimes these "free" services are fronts for burglary rings that later come back and strip the home of valuables. Don't fall for this scam.

Refuse to hire anyone who rings your doorbell offering to clean the air ducts with a "shop-vac." It takes a high-volume or steam-clean vacuum system to clean heating ducts properly

Also beware of signing a contract with a firm whose "inspector" insists that the furnace presents a danger to your home's inhabitants. Before hiring someone who makes this kind of claim, demand a written report on the hazard that you can take to the local utility service for review. If the company refuses to give you written statement, throw them out of your house and report them immediately to local authorities. In doing so you may save one of your neighbors from getting scammed.

Seek out at least three written estimates from independent, qualified service companies if an inspector says the home furnace needs repairs or replacement. Be sure that each inspection report and estimate includes full descriptions of the services required, the materials that will be used, the total price, warranty on parts and labor and the energy efficiency rating of a new unit if one is called for.

Keep up home maintenance of the furnace by cleaning the air return vents with a home vacuum cleaner. Change the filter a minimum of three times, preferably monthly, during cold seasons requiring indoor heating.

If it turns out that the furnace really does need repair or replacement, check the original warranty to determine whether repairs are covered. Some warranties require that the furnace receive annual maintenance in order to keep the warranty valid. If you must buy a new furnace, don't choose a unit that's too big for your household needs. You'll only waste money.

Furthermore, get the home furnace serviced annually, whether it's gas, oil or electric.

If you don't have an annual service contract with a reputable home maintenance and repair company, ask for recommendations from neighbors, family members or co-workers. Then check out their recommendations with local authorities such as the Better Business Bureau or even the public records of small claims court. One woman who served as a bailiff in local courts once hired a heating repair service because, as she told them later, "you're the only company who's never been through our court."

When interviewing candidates for heating service, always ask detailed questions. A good method is to write down the type of furnace you have and then ask for an estimate on service for that model, including all related charges. A reliable company should give you a response promptly and without hesitation. If the company representative takes a long time to answer your question, it could be an indication of poor performance, questionable practices or both.

Heeding these furnace repair recommendations will keep you warm and happy when it's cold outside.

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